Visit our Location
Shop 5 / 71 Regent St
New Lambton NSW 2305
Opening Hours
Mon - Fri: 7AM - 7PM
Sat - 7AM - 2PM

Our services are designed to address a multitude of complaints from neck and back pain to orthotic and exercise prescription.

Whilst having a sporting interest, we also provide specialty care for general injuries including Workcover, Third party and Veteran’s Affairs claims.

Our highly trained and experienced physiotherapists will involve you in the treatment plan and decision making for managing your injury.

To further assist in providing superior services Regent Street Physiotherapy has a strong affiliation with the best orthopaedic, sports medicine and podiatry specialists in the area.

Back & Neck Pain

Back and neck pain are the most common complaints suffered by a large majority of our community.

It may present in many forms including with or without disc herniation, joint degeneration, arthritis, fractures, stenosis, sciatica, sprains and strains, and may also be the cause of recurring headaches.

Our staff are trained in a range of different treatment options including Hands on Therapy (massage and mobilisation,) modalities (ultrasound, TENS, traction,) and therapeutic exercises (Physio balls, theraband).

Arthritic Pain

Arthritis is a disease affecting the joints and causes pain, swelling and stiffness.

These symptoms may be present for a few months or can last several years.

We will assess your signs and symptoms and discuss a treatment plan with you.

We have a wide range of treatments available to provide relief including Hands on Therapy (massage, needling and mobilisation), modalities (interferential, ultrasound, TENS, traction,) and strongly encourage therapeutic exercises for the management of arthritic related conditions.

Sports Injuries

The staff at Regent Street Physiotherapy are highly experienced in treating all sports injuries suffered by athletes from the recreational to the elite level.

Our staff offer a combination of treatment techniques that may include first aid, prevention knowledge, sports specific musculoskeletal screening, diagnosis and treatment of injuries, hands on therapy, heat/cold applications, electrical modalities and exercise therapy.

We currently provide care for the Newcastle Netball Association including representative teams, Hurricanes National League Water Polo Teams, and members of elite level swimming, football, softball, basketball, athletics, rugby union, and triathlon teams.

Shoulder Conditions

We have multiple treatment options to treat a wide range of shoulder injuries including rotator cuff injury, impingement syndrome, shoulder instability, frozen shoulder, SLAP lesions, tendonitis, post surgical rehabilitation, arthritis and fractures.

Some common elbow, wrist and hand injuries include carpal tunnel syndrome, tendonitis, tendon and nerve injuries, post surgical care, arthritis and fractures.

Our physiotherapists are experts in upper limb injuries and will accurately diagnose and explain your injury to you and involve you in the necessary treatment.

Knee Injuries

Hip, knee and ankle injuries can include pain and injury associated with tendonitis, patellar pain, arthritis, joint replacement, fractures and surgery.

Our physiotherapists have great experience in rehabilitating all forms of hip, knee and ankle injuries and will get you back to full activity quickly with an active rehabilitation program.

As well as treating your injury we are able to supply a wide range of custom braces and support strapping to aid in your recovery.

Foot & Ankle Complaints

Our physiotherapists are experts in assessing and treating acute and chronic foot and ankle pain. Ankle and foot pain can develop as an inability for the body tissue around the ankle to cope with applied day to day load. This can be caused by inappropriate footwear or a change in training/exercise patterns. Ankle and foot pain can come on acutely (after an injury mechanism eg, rolling of the ankle) or slowly for no real reason. It is very important to have an assessment to determine the exact cause of your pain and ensure that the appropriate course of treatment is commenced immediately.

Orthotic Therapy

Orthotics are custom-made shoe inserts used to support, align or improve the function of the feet. People of all ages and backgrounds use prescription orthotics to help with a variety of ailments that impact on their mobility or independence.

Our physiotherapists will assess your need for orthotics and if so will accurately measure the type and degree of prescription required. The orthotics are then custom made ready for your collection on your following visit.

Depending on your level of cover and your provider, this service is covered in your Health Fund’s Ancillary Cover.

Regent Street Physiotherapy also works closely with Podiatry Clinics and can refer you on if necessary.


Headaches are often caused by disorders of the neck or physical and emotional tension. Our physiotherapists can successfully treat headaches originating from the neck or soft tissues and show you how to prevent the pain recurring.

Any of the following points could suggest that your neck may be causing a headache:

  • associated with neck pain. Does the pain radiate from the back to the front of your head?
  • with dizziness or light-headedness.
  • brought on or worsened by neck movement or staying in the same position for a long time.
  • which always feels worse on the same side of your head.
  • eased by pressure to the base of the skull.
  • which persists after your doctor has checked for other causes.

If you are experiencing painful headaches, neckaches or migraines, it is important that you have your condition assessed by one of our physiotherapists who have received specialised training to be able to assist you. Craig, Kathryn and Erin have also been trained in the Dean Watson Headache approach.

Acupuncture / Dry Needling

Our physiotherapists are trained in techniques including acupuncture/dry needling and cupping.

Dry needling is used to assist in releasing muscular tightness. Cupping also assists with soft tissue release.

These techniques can be used to further assist in the treatment of an injury.

Feel free to discuss these options with your physiotherapist.


The staff at Regent Street Physiotherapy are able to apply and remove your casts, and give you the best advice on how to look after both the cast and the affected area.

Our casts are applied on site and generally only a standard consultation (1/2hr) is needed.

We can supply and fit a variety of synthetic and waterproof casts and thermoplastic splints as requested by your doctor.

We also stock braces and walking aides. Refer to our products for sale for further information.

Third Party / Workers Compensation

Our staff are registered to provide care under the Third Party Scheme. We will assess your injury and provide a written report outlining a treatment plan.

Compulsory Third Party claims are billed directly to the insurer once the claim is accepted. It is the patient's responsibility to pay for physiotherapy at the time of treatment until the relevant Insurer accepts the claim.

A doctor's referral is required for Compulsory Third Party claims. Full details of the insurer and claim number are required. To lodge a claim, contact the relevant Insurance provider to complete the required paperwork.

All our physiotherapists are WorkCover accredited therapists who regularly treat and manage Workers Compensation injuries.

Our aim is to restore the injured worker back to full function in much the same way an injured athlete is returned to sport.

We are also able to provide assessments to determine a workers functional capacity and therefore their suitability to return to work or another job, as well as pre-employment assessments, to assess a workers ability to safely perform the functional components of the prospective job.

Workers Compensation or WorkCover claims are billed directly to Workcover. For Workers Compensation a doctor's referral is required. Full details of the insurer and claim number are required (once they are received). Please contact your employer or insurer on the correct procedure to follow when injured.

Veterans Affairs

Veterans Affairs patients have been welcome at Regent St Physiotherapy for many years and treatment will always be attentive, kind and thorough.

Our therapists will assesses your need for physiotherapy and prepare a written treatment plan for the period of your care.

Our reception staff are extremely well informed of the procedures relating to Veterans Affairs claims and will assist patients in any way possible.

Veterans Affairs Clients require a Doctor's Department of Veterans Affairs Referral Form for Allied Health Services (your G.P. will know what this is).

Please bring your Gold Card or White Card for no out of pocket expense.